Most new firms do best with three to five services: one or two that clients already expect (bookkeeping, tax), one that brings recurring monthly income, and at most one or two add-ons that fit the same client. Pick them with four questions, then price each one from your own cost per hour and a target margin, not from a guess or from what the cheapest firm charges. This post walks through both, with the research behind it.
What small clients actually buy
Nearly every small business owner expects tax and bookkeeping help, so those two are the entry point. The open question is what else they expect. In an OnPay survey of more than 1,000 small business owners, payroll and bill management led the extras. The page does not state when the survey ran and links to a 2019 report, and OnPay sells payroll, so read it as directional.
Source: OnPay, What do SMBs really think about their accountant? (updated October 2026; survey date not stated).
Two more findings matter for a beginner. In the same survey, only 61% said they were totally satisfied with the breadth of services their accountant offered, and only 30% of small businesses used an outside accountant at all. A 2021 Accounting Today survey of 1,000+ owners, as summarized by ForwardAI, found cash flow was the top financial challenge, yet only 21% used an accountant for value-added help such as business planning. Many owners could not picture how an accountant could help them.
On the firm side, Accounting Today’s 2026 outlook says most growth is expected from tax work, and that small firms (under $200,000 in annual revenue) are more likely to expect growth in payroll than in financial planning.
The practical reading: start with what owners already ask for, then add one service that turns into monthly income.
A four-question test for picking your 3 to 5
A service earns a place on your list when it passes most of these four questions. Score every service you are considering, then keep the top three to five.
- Do clients already ask for it? Start with what small businesses say they want, not what sounds impressive. Payroll and bill pay were the most-expected extras in the survey above.
- Can you deliver it well, every time? Use only skills and credentials you hold today. A service you must learn on the client’s time is a risk, not an offer.
- Does it repeat? Monthly work builds steady income. One-time work fills a gap but has to be sold again. Aim for at least two monthly services.
- Can you price it from a clear scope? If you cannot write down what is included in two sentences, you cannot quote it fairly yet.
Here is how the common services score for a new firm. The ratings are our reading of the sources, not measured data.
| Service | Client demand | Repeats? | Fit for a new firm |
|---|---|---|---|
| Monthly bookkeeping | High | Monthly | Core. Start here. |
| Payroll processing | High | Every pay run | Strong add-on. Needs careful setup and deadlines. |
| Bill pay and invoicing (AP/AR) | High | Monthly | Easy add-on to bookkeeping. |
| Tax preparation | High | Yearly | Core if you are licensed. Seasonal, so pair it with monthly work. |
| Cash-flow reporting | Medium to high | Monthly | Strong add-on once the books are clean. |
| Catch-up and cleanup | Medium | One-time | Good door-opener that leads into monthly work. |
| Advisory and planning | Medium | Retainer | Add after you have a few clients and the data to advise on. |
A simple starting set for a new bookkeeping and tax firm: monthly bookkeeping, catch-up and cleanup, payroll or bill pay, and tax preparation. That is four services, and three of them repeat.
How to set your first prices
Price from your own costs first, then check the result against the market. The benchmarks below come from US pricing guides written by software vendors. Treat them as a sanity check, not a rule, and adjust for your local market. All figures are in US dollars.
What the market charges
| Service | Typical US range |
|---|---|
| Monthly bookkeeping, up to 50 transactions | $250 to $400 per month |
| Monthly bookkeeping, 51 to 200 transactions | $400 to $800 per month |
| Monthly bookkeeping, 201 to 500 transactions | $800 to $1,500 per month |
| Bookkeeping for a client under $500K revenue | $300 to $500 per month |
| Bookkeeping hourly rate (basic to full-charge) | $40 to $150 per hour |
| CPA compliance work, hourly | $150 to $250 per hour |
| Tax planning and advisory, hourly | $200 to $400 per hour |
Source: Uku pricing guide, updated September 2026. A second guide from Relay puts most monthly bookkeeping fees at $300 to $1,500. Prices below about $300 per month are usually below cost once admin and review time are counted.
Hourly, fixed fee or monthly package?
- Hourly is simple, but it punishes you for getting faster and gives clients unpredictable bills. Use it for one-off or unclear work.
- Fixed fee per job suits cleanups and tax returns, where the scope is clear.
- Monthly package suits bookkeeping, payroll and reporting. It gives you steady income and gives clients a number they can plan around. Most guides recommend this for new firms.
A simple way to get your number
- Find your cost per hour. Take your target income plus yearly business costs, and divide by the hours you can realistically bill. Use 1,200 to 1,500 hours, not 2,000, because selling and admin take time.
- Estimate the monthly hours each client will take, including email and review.
- Apply a margin. Price = (hours × cost per hour + software costs) ÷ (1 − margin). Tidyflow suggests a 50% to 70% margin; a new firm can start near 50%.
- Compare with the benchmark. If you land far below the range, raise the price or tighten the scope. If you land far above it, check your hour estimate.
- Write the scope down. Say what is included, how many transactions, and what costs extra.
- Track your real hours for the first three months and reprice the next client with what you learn.
Because the formula depends on your costs, this method works in any country and currency. The benchmark table is the only US-specific part.
A worked example: a new bookkeeping and tax firm
This is an illustration with made-up inputs, not a recommendation for your numbers. Swap in your own.
The inputs. Target income of $60,000, plus $9,000 a year in software, insurance and other costs, spread over 1,200 billable hours. Cost per hour: ($60,000 + $9,000) ÷ 1,200 = $57.50. Target margin: 50%.
| Service | Hours | Direct cost | Price formula | Quote | Benchmark check |
|---|---|---|---|---|---|
| Monthly bookkeeping, about 60 transactions | 4 per month | $15 | (4 × $57.50 + $15) ÷ 0.5 | $490 per month | Inside $400 to $800 |
| Payroll add-on, small team | 1.5 per month | $10 | (1.5 × $57.50 + $10) ÷ 0.5 | $190 per month | Reasonable for a small add-on |
| Catch-up and cleanup | 12 once | $0 | (12 × $57.50) ÷ 0.5 | $1,380 fixed | Quote per job after viewing the books |
| Schedule C tax return | 4 per year | $0 | (4 × $57.50) ÷ 0.5 | $460 per return | Inside $400 to $800 |
The benchmark for Schedule C returns comes from the same Uku guide. The formula follows Tidyflow’s bookkeeping pricing method.
One client who buys bookkeeping and payroll pays $680 a month, and the firm only needs about 5.5 hours of work for it. If those hours run over, your tracking will show it within a quarter, and you can fix the scope or raise the next quote. Plan to review prices once a year; the Uku guide notes that many firms raise fees 5% to 15% annually.
Next steps
- Write your shortlist of three to five services, in plain words, one line each.
- Price each one with the formula above and compare it with the benchmark table.
- Put the list on a simple website with one clear button: a booking link. Prospects should see what you offer and be able to book a call in one click.
- Want a second pair of eyes on your services and website? Get a free website preview, or take the free 3R Assessment if you already have clients.
Sources
Pages opened and checked on October 15, 2026. Pricing figures are US dollars compiled by software vendors, so they are directional. Check them against your own market. This post is general information, not accounting, tax or legal advice.
- OnPay: What do SMBs really think about their accountant?
- ForwardAI: What small business owners want from accountants (summarizing a 2021 Accounting Today survey)
- Accounting Today: Accounting in 2026, the year ahead in numbers
- Uku: How to price accounting services, 2026 rates
- Relay: How much to charge for bookkeeping services in 2026
- Tidyflow: How to price bookkeeping services
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